Attensity helps the world’s leading brands leverage customer conversations as a business asset. Using Attensity’s integrated suite of customer analytics and response applications, organizations can tap the wealth of data stored in both internal and online sources, and use that information to improve the customer experience with their brands.
Attensity’s award-winning Customer Experience Management (CEM) solutions are built on a massively scalable text analytics platform that enables organizations to listen, analyze, relate and act on customer conversations, no matter where they take place.
From its headquarters in Palo Alto, Calif., and Kaiserslautern, Germany, Attensity is powering the customer experience strategies of companies such as Charles Schwab, Citigroup, HP, JetBlue, Lloyd’s Banking Group, Siemens, Starwood Resorts, Travelocity and Whirlpool.
Visit www.attensity.com and follow the company at blog.attensity.com, on Twitter @Attensity, and on facebook.com/Attensity.
Specialties
Text Analytics, Voice of the Customer, Customer Experience Management, Multi-Channel Contact Center, Social Media Monitoring and Engagement
New hires at Attensity
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Senior Sales Manager
Came from...
Thomson Dialog, Thomson Corporation, Thomson Reuters, MarketResearch.com Inc., Sales Manager
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Knowledge Engineer
Came from...
Center for American Indian Languages, Project Manager
Attensity Activity on LinkedIn
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Attensity is hiring: Financial Analyst in Palo Alto, CA -
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