Astea

Astea International, Inc. develops, markets, and supports service management software solutions worldwide. It licenses its solutions to various companies that sell and service equipment, and/or sell and deliver professional services. The company offers Astea Alliance suite, which consists of series of applications that address lead generation, project quotation, service and billing, and asset retirement services. It integrates and optimizes business processes for campaigns, call center, depot repair, field service, logistics, projects, and sales and order processing. Astea International extends its application suite with mobile, dynamic scheduling, portals, business intelligence, tools, and services solutions. It also offers infrastructure tools and services. In addition, the company provides FieldCentrix Enterprise suite, which is a service management solution that runs on various mobile devices. It features Web-based customer self-service portal, workforce optimization capabilities, and equipment-centric functionality. Astea International also offers consulting, training, and support services to implement its products and integrate with other corporate systems, such as back-office financial and ERP applications.

Specialties

Service Lifecycle Management Software, Mobile Software Solutions, Scheduling Optimization Solutions