Founded in 1998, Alpine Access is the leading provider of employee-based virtual contact center solutions and services. Since our inception, we have revolutionized the way companies and employees think about work. We were founded on the premise that the most qualified and highly talented professionals may be located anywhere in the U.S. But rather than bringing the employees to the work, we bring the work to the employees through our 100% domestic homeshore solution.
Headquartered in Denver, CO, the company employs over 4,500 work-at-home professionals in 40 states. Alpine Access' respected client base includes some of the largest and most recognizable corporations in the world, including ten of the Fortune 100 companies in the financial services, communications, technology, healthcare, retail, travel and hospitality sectors. Our solutions cover the entire customer care lifecycle, including sales, customer service, technical support, collections, and retention. Clients benefit from higher quality, improved flexibility, enhanced scalability and tighter security, all at a substantial cost savings to other insourced or outsourced solutions.
In addition to recently being named the best contact center and CRM outsourcer for client satisfaction by Datamonitor's Black Book of Outsourcing, we are consistently ranked as one of the fastest-growing companies in America. To learn more, visit www.alpineaccess.com.
Specialties
home-based agents, call center, customer service, business process outsourcing
New hires at Alpine Access
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Customer Care Professional
Came from...
Bank of America, Assistant Vice President - Compensation Analyst
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Customer Service Professional/Contractor
Came from...
Melaleuca:The Wellness Company, Director II
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Customer Care Professional
Came from...
Delta Air Lines, Emergency Response Coordinator/ Supply Attendant
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Alpine Access Activity on LinkedIn
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Alpine Access Security Best Practices for Cloud-Based Contact Centers. Focus is on Network Infrastructure, At-Home Agents, and Home Offices: http://bit.ly/A4J7tz
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Alpine Access Alpine Access Achieves PCI DSS Level 1 Version 2.0 Certification; Marking 4 Years as a Level 1 Compliant Service Provider: http://bit.ly/yHJeEF
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Alpine Access Alpine Access to Hire Over 200 Employees Across the U.S.: http://bit.ly/yRMjuz Hiring efforts for the next few weeks will focus on the following cities, but applications will be accepted from across the country as well: • Charlotte, North Carolina • Fort Worth, Texas • Miami, Florida • Philadelphia, Pennsylvania • Tucson, Arizona
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Alpine Access 10 part-time jobs for retirees! See page 8 - Customer Service Positions: http://on-msn.com/rFYbkM
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Alpine Access Ancestry.com partners with Alpine Access to provide its 1.7 million subscribers with a quality customer experience: http://bit.ly/wNfqT7
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Alpine Access added a new service: Virtual Contact Center Services
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Alpine Access Alpine Access launches 2 new websites. One focuses on the company's virtual contact center services and solutions: http://alpineaccess.com and the other is designed for its work at-home audience: http://jobs.alpineaccess.com/
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Alpine Access Obama urges businesses to bring jobs back to U.S. from offshore and try insourcing. 'Made in America' has a nice ring to it: http://1.usa.gov/x412Xd
