Bamboo Cricket is a customer service solutions company related to Inbound Email Response Management and Live Chat.
It pays to communicate with your customers!
Would you ignore 500 phone calls into your Customer Support call center? If not, then why would ignore customer's that want to communicate with you online?
Email Replies: Many inbound emails are received after a campaign is deployed - namely Auto-responders and Reply To's from your customers. Most companies do not have the resources or software to manage these. We do. Don't miss out on customer orders / questions / feedback / concerns or change of email address details again!
Live Chat: Customer's expect you to be able to communicate with them quickly and efficiently. Help them while they're a captive audience and engaged with your website. You can be up and running in minutes with our easy to use Live Chat web-based tool.
Available services are self-serve, full-managed or a combination.
We like to say we put the contact back into "contact us".
Specialties
live chat, inbound reply management, email reply management, online customer service
