Infolink partners with rapidly scaling, SaaS and cloud-based companies, to deliver an addictive customer experience to end users. The key to customer loyalty is an exceptional customer experience. That is why we have developed a specific partnering methodology and customer care delivery system, including Closed-loop analytics, to deliver that exceptional customer experience throughout your user’s lifecycle: sign-up, adoption/first-use, ongoing use and upgrade.
Specialties
product support, customer experience, communities, customer support, knowledge management, technical support