CSDP is a services-led software company with Service Relationship Management (SRM)© solutions that can automate the entire post-sale service delivery, field service, and customer service process. We offer:
• An on-demand Work Flow Solution allowing you to make changes "on the fly" and instantly respond to business and environmental changes as they happen.
• Flexible solutions that are tailored to your unique service management requirements, instead of trying to force fit out-of the-box solutions.
• A single, unified view of customers and service operations.
CSDP’s SRM© product suite offers a complete service lifecycle management solution. We now offer four cloud-based, SaaS (Software as a Service) Service Relationship Management (SRM) solutions to meet the needs of any organization providing post-sales services to your customers and partners. These include:
■ Field Service
■ Reverse Logistics
■ Customer Service
■ Service Warranty, Contracts, & Entitlements Management
Specialties
Service Relationship Management (SRM) © Software, Call Center, Marketing and Quote Generation, Entitlement, Knowledge Management, Scheduling, Dispatch/Mobile, Depot Repair, Inventory Management, Contracts/Billing, Reports, Training, SaaS, Cloud Solutions
CSDP Corporation Company Blog
- May 25, 2012
- May 11, 2012
- Apr 27, 2012
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Unexpected Lesson Learned from CompTIA Annual Member Meeting
Apr 20, 2012
