Morphis is a software company that focuses on efficiency and customer satisfaction. Our software, named ProcessRunner, sees to it that business processes occur in the best possible way.
ProcessRunner ensures:
•that employees have a clear overview of all necessary customer data;
•that they can process customer contacts right the first time(!);
•that tasks are assigned to the right employee at the right moment;
•that you can adequately deal with busy moments as well as quiet moments;
•that employees are enabled to send standard letters, e-mails, and faxes. Free of errors.
•that you receive periodic management reports for optimal control.
In short, with ProcessRunner, you can serve your customers efficiently and effectively. A necessity in times in which you need to press for success...
Specialties
Customer Process Management, Unified desktop, Multichannel interaction center, 360° Customer view, Dialogue based process screens, Customer related BPM, Knowledge management, Management dashboard, Customer self service
New hires at Morphis
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Functional Business Consultant
Came from...
Malmberg, Technisch Applicatie Beheerder
