Hornbill's Service Management software with a 'Human Touch', enables organisations to provide excellent customer service while benefiting from the economies of consolidation on a single technology platform. Supportworks’ service desk templates are designed for rapid deployment within any employee or customer support environment, including ITIL compatible IT Service Management, IT Helpdesk, Customer Service, HR and Facilities Management, with the flexibility to build additional desks at minimal extra cost.
Hornbill’s software supports customers at thousands of commercial and governmental sites worldwide. Hornbill Systems was founded in the UK in 1995 and has US offices in Dallas and New York.
Specialties
ITIL, Helpdesk, Software, Asset Management, CMDB
New hires at Hornbill Service Management
Hornbill Service Management Company Blog
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Twitter / Hornbill Service Mgt: Listening to @jarodgreene ...
Feb 9, 2012 - Feb 7, 2012
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Twitter / Dell Enterprise Team: From @usatoday: Why the #c ...
Feb 7, 2012 -
hornbill_sys: RT @jimbofin: Core ITSM: Service Integration: http://t.co/eaMTd01L #ITIL #ITSM
Feb 7, 2012 -
Twitter / ITSM ExtremeMakeover: "Go Live!" Insight from th ...
Feb 7, 2012
Hornbill Service Management Activity on LinkedIn
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Hornbill Service Management employee update:
Aydan Al-Saad is now Partner Manager, title was previously Inside Sales at Hornbill Service Management
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Hornbill Service Management Go to our Google+ page to view Episode 3 of #theITSMbrief #back2itsm - What is it, and why should you care? https://plus.google.com/b/108325402191458408632/108325402191458408632/posts
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Hornbill Service Management Episode 2 of 'The ITSM Brief' is now available! Malcolm Fry, Stephen Mann and Patrick Bolger discuss metrics. Should the Service Desk aim for 100%? #Back2ITSM http://bit.ly/Ad21i2
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Hornbill Service Management Head over to our Google+ page to watch 'The ITSM Brief' Episode 1: Emerging technologies and their impact on IT, featuring Patrick Bolger, Stephen Mann and Malcolm Fry #Back2ITSM http://bit.ly/Ad21i2
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Hornbill Service Management Hornbill is hiring! We are looking for Sector Managers, both for the Public Sector and for Commercial Sales. If you are interested in joining the Hornbill family, head over to our Linkedin Careers page to learn more. http://linkd.in/yWFaDh
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Hornbill Service Management has a new Product Portfolio Manager
Kenton Clarke is now Product Portfolio Manager
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Hornbill Service Management Hornbill delivers Software-as-a-Service solution offering fast, proven route to ITSM best practice. myservicedesk.com offers greater choice in IT Service Management with implementation in days, not weeks. www.myservicedesk.com
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Hornbill Service Management added a new product: myservicedesk.com
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Hornbill Service Management Today Hornbill and RightAnswers announce a partnership to enable enhanced knowledge management with Supportworks ITSM software. This relationship brings the full power of the RightAnswers Unified Knowledge Platform (UKP) to Supportworks customers, integrated into the self service and support analyst consoles. Speak with you Account Manager to learn more about integrating RightAnswers with Supportworks.
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Hornbill Service Management We all know that the New Year can bring issues, particularly in IT. Here are our top five, according to @patb0512
