Corsential (originally known as Consumer Contact™) has been in the business for more than 40 years and currently talks to over a million of our clients' customers each year. We have been working with loyalty programs since 1997. Our management team brings a combined 150 years of experience covering customer experience solutions, closed loop performance management solutions, global market management and statistical research design/execution.
We actively support associations that promote high quality standards and improved research practices. Corsential is a member of CASRO and is a “Gold Seal” Accredited Member of MRIA. Our employees serve on the Boards and Committees of those organizations as well as MRA, CMOR, and ESOMAR. We are a founding member of Net Promoter Loyalty Partners with Satmetrix and NetPromoter.com. We currently have 11 Net Promoter® Certified Associates on staff.
Corsential is a division of Greenwich Associates. For more information, please visit us at www.corsential.com.
Specialties
Customer Experience Management, Closed Loop Performance Management, Customer Experience Reporting, Data Collection
New hires at Corsential ULC
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Customer Service Representative (Interviewer)
Came from...
Museum of Inuit Art, Front Desk and Membership Coordinator
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