Since 1991, Capture Information Services Group (Capture ISG) has been an industry leader in the collection, analysis and reporting of information aimed at developing the most effective strategic decisions and solutions possible for our clients.
At the core of any of our services is the collection of information. First, we listen to the needs of the clients and end users. Then, we collectively determine a course of action with inputs and outputs. Conducting opinion research, market surveys and employee-related interviews are the services we are most frequently asked about. However, many other applications and services have been requested and delivered to our clients over the years based on their challenges at the time. CaptureISG clients find it useful that we are there for the long haul or just whenever the client or end-user require those services.
Our services are provided in 4 key business areas:
-Human resource and workplace reporting
-Market research and clear results reporting
-Customer service and sales skills measurement
-Technical writing for manuals and documentation
Specialties
Employee Telephone Interviews, Engagement Surveys, Satisfaction Surveys, Data Collection and Analytics, Exit Interviews, Customer Service programs <Capture Pathways>, On-line Surveys, CATI (Computer-Aided-Telephone-Research)
