Altivon delivers application solutions that drive higher levels of productivity and performance from customer contact centers. A key partner of Altivon is Interactive Intelligence the architect of the industry leading "All in One" Customer Interaction Center. An IP/SIP based application solution, CIC provides capabilities in a single App that formerly required 10 or 11 different platforms to provide. Intergrated PBX, IVR, ACD, Outbound Dialing, email, chat, fax, unified messaging, recording, quality monitoring, and workforce scheduling are all built into this Gartner recognized application. Companies that work with Altivon and Interactive Intelligence are able to achieve more with less, and realize the lowest possible total cost of ownership in their investment of Contact Center technology.
