Aspect builds customer relationships through a combination of contact management, workforce optimization and Microsoft unified communications and collaboration platform solutions, enabling organizations to meet the expectations of today’s technology-savvy, socially connected consumer by bringing customer contact to every key functional area of the enterprise and its partner ecosystem. Aspect is recognized by global industry analysts for its successful track record of helping companies achieve strategic objectives, deliver operational efficiency and enhance customer satisfaction. Aspect enables organizations of all sizes to meet their business goals with the combined power of time-tested software and professional services, including more than two-thirds of the Global Fortune 50. More information, visit www.aspect.com.
Specialties
unified communications, collaboration, contact center, call center, customer service, collections, sales and telemarketing, customer experience, SharePoint, services
New hires at Aspect Software
-
-
Principal Architect
Came from...
Service Management Group, VP of Public Relations...Toastmasters
-
Principal Engineer
Came from...
OptumInsight (formerly Ingenix, AIM Healthcare), Sr. Applications Developer
-
-
Aspect Software Activity on LinkedIn
-
-
Aspect Software Reliable service and high system availability are key to customer satisfaction, and a negative experience can mean the end of a long-term relationship. Learn what you can do to protect your contact center from downtime and missed communications.
-
Aspect Software When it comes to delivering a better customer experience, how should companies address emerging technologies and rising expectations while maintaining the flexibility to meet evolving needs in the coming years? Aspect client HarborOne offers a blueprint for how to do both.
-
Aspect Software has a new Unified Communications Engineer – Consultant
Nikos G. Giannopoulos is now Unified Communications Engineer – Consultant
-
Aspect Software Aspect client Newport City Homes, recognized for success in creating aworld-class, next-generation communications infrastructure focused on the customer experience.
-
-
Aspect Software A better customer experience might be as simple as listening to what your customers need.
-
-
-
Aspect Software has a new Business Analyst Consultant
Wei Lun Teoh is now Business Analyst Consultant, was System Analyst at Singapore Clinical Research Institute Pte Ltd
