Waggware is a trusted strategic partner in implementing, configuring, and integrating Customer Information and Meter Data Management systems and have the proven experience to deliver functionality and value that meets the ever changing needs and requirements for North America’s best performing Utility companies in both regulated and deregulated markets.
As an Oracle Gold Partner Waggware supports Oracle Customer Care & Billing (CC&B) and Oracle Utilities Meter Data Management application and are specialists in implementing and integrating with other systems including billing, work force management, customer care, business intelligence and customer self service portals.
Helping Utilities become more efficient, flexible and responsive is an important part of what we do. We offer CIS professional services such as business process reviews, solution design, and implementation of new CIS systems. Our proven methodologies and experienced group of consultants will help reduce the risk of your project with proven techniques and proprietary tools designed to automate and streamline the implementation or upgrade process.
Specialties
CIS, CRM, MDM, Consulting, Software Development, Business Analysis, Project Management, Quality Assurance, System Integration, Application Development, IT Staff Augmentation, Business Process Outsourcing