Working Solutions does one thing: We connect the CROWD to the CLOUD to improve ROI.
Since 1996, Working Solutions has helped Global 1000 companies increase revenue and improve customer satisfaction with our proven Agents OnDemand solution and our Hosted Contact Center Technology. Our solutions incorporate multi-channel communications including a powerful Social Media Interaction platform.
Agents OnDemand – As the pioneer in the work-at-home and virtual agent space, we consistently deliver higher ROI through improved customer head count efficiency, higher average order value and improved customer experience. As many companies move transactions back on shore, our customers' experiences improved customer satisfaction and retention rates. Working Solutions’ agents are dedicated to improving your brand experience
WS iNet – Working Solutions pioneered a cloud infrastructure as a way to improve ROI and reduce capital expenditures. By moving the Contact Center Infrastructure/technology to the cloud, you can now have a state-of-the-art contact center solution on a pay-as-you-go basis.
WS Live – Spanning both virtual and traditional call center environments, we have management tenure over 10 years and agent tenure over 3 years. This group brings the ability to specialize and ensure knowledge transfer.
Specialties
Virtual Agents, Hosted Contact Center Technology, Facility-based Call Center Agents, Customer Sales and Service, Outsourced Call Center, SaaS, Social Media Monitoring and Real-time, Actionable Response
New hires at Working Solutions
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Information Technology Intern
Came from...
The Seed Company, Information Technology Intern
Working Solutions Company Blog
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Top Traits for Excellent Customer Service: Positive Attitude
May 22, 2012 - May 17, 2012
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You've Got Email - Customer Correspondence and the Contact Center
May 15, 2012 - May 12, 2012
- May 9, 2012
Working Solutions Activity on LinkedIn
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Working Solutions has a new Regional Sales Director
Scott Moberly is now Regional Sales Director
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