SynGro is a world leader in enabling large organisations to increase their customer loyalty, retention and profitability by capturing, managing and driving action from a Voice of the Customer programme.
By capturing the Voice of the Customer whether it is direct, indirect or inferred across any channel and combining it with clients’ operational systems and data, SynGro enables clients to evolve their customer engagement and create a customer centric culture.
In a market where 70% of companies who collect customer feedback fail to respond to customers, SynGro is the only Voice of the Customer provider able to drive action and learning from a Voice of the Customer programme.
Our clients capture real-time customer feedback across web, mobile, call centre and face to face channels in 61 countries and 40 languages.
Contact us for more information at enquire@syngro.com
Specialties
Voice of the Customer (VOC), software, customer insight, customer loyalty
New hires at SynGro
SynGro Activity on LinkedIn
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SynGro has a new Sales Manager
Charlie Craig is now Sales Manager
