CallPoint New Europe is a multilingual call center and BPO provider, delivering high quality services since 2004. The company has 1000 positions over three delivery centers: Sofia and Plovdiv (Bulgaria) and Bucharest (Romania).
CallPoint is currently serving 35 European and North-American leading multinationals, in 20 languages, primarily in English, German, French, Italian, Spanish and most Eastern European languages.
CallPoint is ISO 9001:2008 and ISO 27001:2005 certified and PCI Compliant Service Provider. The group delivery centers are highly secured; all based in A-class business parks; and equipped with the latest call center technologies.
CallPoint is privately held, supported by the EBRD (European Bank for Reconstruction and Development).
Specialties
Multilingual Customer Care, Risk Management, Customer Acquisition, Market Research
New hires at CallPoint New Europe
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Customer agent with Danish
Came from...
Clockwork Lifetime Solutions Ltd, Team leader
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Business Developer
Came from...
S.C AVEC PLAISIR PRODUCTION S.R.L, Partenaire et Responsable Commercial
CallPoint New Europe Activity on LinkedIn
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CallPoint New Europe As a contacts centre and BPO operator, CallPoint New Europe provides customer care services in 20 European languages 24x7, 365 days. -
CallPoint New Europe CallPoint New Europe is a leading outsourcer in South-East Europe operating multilingual delivery platforms in Sofia, Plovdiv and Bucharest. We work for multinational customers in industries such as Travel & Leisure, Software, E-commerce and Financial Services. We need you as our SHARED DESK CUSTOMER CARE AGENT with FRENCH.
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CallPoint New Europe employee update:
Alexander Kostov is now IT Networking and Security Manager, title was previously Senior System Administrator at CallPoint New Europe
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CallPoint New Europe You can be part of an organization that will offer you exciting opportunities, where you can apply your experience, knowledge, and creativity. Here you will be part of the competitive, friendly environment that has made our company successful. CallPoint New Europe needs you as CUSTOMER CARE AGENTS WITH LITHUANIAN, LETTISH, ESTONIAN LANGUAGE.
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CallPoint New Europe CallPoint New Europe, which sponsors the blog, is also proud to announce that it provides call center and BPO services in Spanish, from both Romania and Bulgaria. For more details about our services in Spanish, contact us.
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CallPoint New Europe ROMANIA is the ultimate high quality player for multilingual services in Europe. It is now the top location for companies looking for skilled and multilingual workforce, keeping in mind the country offers cost-effective business environment.
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CallPoint New Europe Compared to other big events within this industry the CallCenterWorld is a unique combination of congress and trade fair and has established itself as the leading event in Europe. CallCenterWorld offers answers, best practice, successes and evaluations of process optimisation, complaint management, data protection, employee management, CRM, outsourcing strategies and quality implementation. CallCenterWorld 2012 February 28th – March 1st, Estrel Convention Center, Berlin CallPoint New Europe will be delighted to welcome you at stand C11 in Hall 4.
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CallPoint New Europe After Ceausescu’s era, the sustained process of learning Spanish language in Romania reached an impressive figure: almost 4 million people in Romania are speaking Spanish today.
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CallPoint New Europe CallPoint has recruited the best and most experienced call center and BPO managers and middle-managers available in the labor market in Romania and Bulgaria. We provide them with continuous training on best industry practices; our agents receive strong initial and ongoing call center training.
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CallPoint New Europe Du sprichtst Deutsch und Englisch? Du brauchst einen Teil- oder Vollzeitigen Job? Dann CallPoint braucht Dich! Sende uns bitte einen Lebenslauf in Deutsch, Englisch oder Bulgarisch mit einer Telefonnummer von Dir drin und wir kommen zu Dich zurück! Vielen Dank!
