CallPoint New Europe is a multilingual call center and BPO provider, delivering high quality services since 2004. The company has 1000 positions over three delivery centers: Sofia and Plovdiv (Bulgaria) and Bucharest (Romania).
CallPoint is currently serving 35 European and North-American leading multinationals, in 20 languages, primarily in English, German, French, Italian, Spanish and most Eastern European languages.
CallPoint is ISO 9001:2008 and ISO 27001:2005 certified and PCI Compliant Service Provider. The group delivery centers are highly secured; all based in A-class business parks; and equipped with the latest call center technologies.
CallPoint is privately held, supported by the EBRD (European Bank for Reconstruction and Development).
Specialties
Multilingual Customer Care, Risk Management, Customer Acquisition, Market Research
New hires at CallPoint New Europe
CallPoint New Europe Company Blog
- May 20, 2012
- May 20, 2012
CallPoint New Europe Activity on LinkedIn
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CallPoint New Europe employee update:
Svetoslav Lalev is now Subject Matter Expert, title was previously Agent at CallPoint New Europe
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