Symphony Software Management Services, a leading provider of Communications Lifecycle Management (CLM) services, seeks to maximize the ROI for its global clients by leveraging our powerful integrated software, services, and expertise by reducing their telecommunications spending and streamlining operational processes. Our peerless technology platform drives considerable efficiencies and savings to our clients.
Our products and services deliver real cost and time savings to our clients that are unmatched by our competitors. Our solution represents more than 25 years of development expertise and best practices in the entire TEM arena, including: Auditing, Order Processing and Provisioning, Workflow Management, Inventory Management, Invoice Management and Reconciliation, Vendor and Contract Management, Costing, Call Accounting, and Billing / Cost Allocation Services.
Symphony is equipped to support clients and users across the globe. Our EMS system has both multi-currency and multi-language capabilities. EMS can support invoice management, help desk, homepage dashboard reporting, and call record management in numerous currencies, while providing a full range of audit functionality. EMS can support an unlimited number of languages.
Symphony Software Management Solutions (SMS) is part of Symphony Service Corp., a Palo Alto, CA based company that is a leading global provider of full lifecycle, product engineering outsourcing solutions (www.symphonysv.com).
Specialties
Communications Lifecycle Management, Telecom Expense Management, Remote Infrastructure Management, Product Line Management
