Originn

Originn designs services in order to improve them, make them more visible, more innovative, more valuable and more desirable.

Through Service Design, Originn adds value to many sectors of your organization by working on the « touch points » :

Better results :
The quality of the service is perceived or assumed to be better, which strengthens the client's confidence. It reassures him/her, which prompts him/her to buy or make use of the service.

Because the client has had an unexpectedly good experience when using the service, he feels like buying again. The memory of the emotion experienced becomes then what drives the act of rebuying.

Better image of the organization and better communication, particularly in its touch points with the user.
- Cut costs beacause the service or product focuses on what the service user actually expects. There is no point in investing in perfomances that the client is unlikely to perceive or doesn't need.
- More effecient processes because the whole service creation process is focused on the result that is to be achieved in the user's interest.
- More motivated staff that provide a High quality service and therefore, are very likely to make more suggestions aimed at improving the user-orientated quality.

Besides, Originn has developed a co-creation room dedicated to team work with the client organizations. This room is the result of several competences working togheter in order to create an ideal reflection space.

Specialties

Service Design