Microlog Corporation is a Gaithersburg, Maryland-based technology leader in Integrated Voice Response (IVR) and Computer Telephony Integration (CTI) solutions for the Government, Healthcare and Lotteries. Microlog designs, implements and services patented software applications that enhance the productivity of the customer contact center experience, as well as providing consultation on a variety of system integration options. The company's services encompass the migration of e-commerce into the traditional call center environment by Web enablement. Microlog's award winning products also support all inbound and outbound media, telephone, e-mail, fax, and Web for contact centers.
Specialties
IVR Call Centers, HEDIS Management and Reporting, Laboratory and Radiology Results Management, Automated Patient Appointment Systems, Automated Prescription Refill Systems
