5i, a 365iT PLC group company, is a UK leader in providing advanced Unified Communications expertise, integration skills and mentorship to IT resellers.
5i’s aim is to help its partners generate opportunity and create business value within their current and prospective customer base. 5i will help its partners create a Unified Communications experience, which their customers will love, whether it’s for a specific IT project or a managed service.
5i does not have direct relationships with end-user customers, but works with its partners to achieve their business objectives. 5i provides expertise and support to partners, which enable them to build stronger relationships with their customers through innovative solutions and services.
5i has supported over 100 IT resellers in the delivery of the Unified Communications component of IT projects or managed services to the corporate and SMB marketplace.
5i has an industry leading methodology, which focuses on the delivery of essential and progressive benefits to its partner’s customers..
When we engage with any end-user organisation the process begins with a studied comparison of that enterprise’s information needs, business process and the business potential of IP communications technologies. The output of that first engagement is a set of goals for converged, intelligent communication systems within the organisation.
In our experience, organisations that go through this top-down process consistently surprise themselves by setting more imaginative, ambitious and creative goals than they would have reached via the usual bottom up method of looking at what problems technology can fix.
5i works with businesses to understand how the latest technologies can help them communicate more effectively. This has the advantage of increasing individuals productivity which in course can lead to cost savings, increased differentiation and revenue gains.
Specialties
Telephony, Presence, Unified Messaging, Contact Centers, Mobility, Video, Application Integration
