Zones, Inc. is a single-source, multi-vendor direct marketing reseller (DMR) of name-brand information technology (IT) products. We serve the small- to medium-sized business market, large and enterprise and public sector accounts.

Zones offers more than 150,000 products from more than 2,000 vendors. We sell these products through outbound and inbound account executives, a national field sales force, catalogs and the Internet.

Our business model relies on building and maintaining relationships with our customers. We believe that it is our responsibility to anticipate their needs and provide the customer service they have come to expect from Zones.

Zones strives to deliver five-star service to our customers. Five-star service means delivering best-in-class service by offering the most competitive value based on:

* Price. Zones offers competitive pricing to our customers.

* Availability. With more than 150,000 products available from more than 2,000 vendors, Zones will deliver the products our customers need.

* Information. Because the technology industry is constantly changing with new and upgraded products and services, Zones Account Executives receive continuous training throughout their careers. This allows them to serve as a knowledgeable extension of each customer's team.

* Fulfillment. Zones strives to deliver every order complete and on time.

* Service. Zones offers a breadth of services that support the customer IT relationship. For example, our free customized online order management system called ZonesConnectTM helps our customers reduce administrative costs and streamline their purchasing process. With additional services such as asset tagging, imaging and product upgrades, Zones is a proactive business partner throughout the sales cycle, from presale to after the sale.