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WestGlobal's Vantify Experience Centre provides real-time service assurance for customer experience, business activities and underlying technology from a single integrated solution. It is proven with major operators to drive down incident rates, improve technology Return On Investment and facilitate implementation of ITILv3 and ISO20000 Service Management recommendations.
The use of innovate WestGlobal developed Complex Event Processing technology allows cost effective incremental deployment models and integration with underlying technology of any vendor or complexity.
Business Activity Monitoring, Transaction Assurance, Service Monitoring, Experience Centre, BAM, Complex Event Processing, CEP
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