Click Commerce, Inc. provides ondemand supply and demand chain management software and consulting, hosting, and related services that enable users to collaborate, in real time, with business partners across an extended enterprise. Its product offerings include demand chain management solutions, supply chain management solutions, service parts planning and optimization solutions, master data management solutions, contract and service management solutions, and eResearch and healthcare solutions. The company’s DCM solution automates communication and business processes across distribution channels; SCM solutions provide supply chain execution and warehouse management solutions for multitiered supply chains and radio frequency identification ready demand fulfillment solution; SPPO solutions enable the procurement and distribution of spare parts inventories, the deployment of parts to stocking locations, and the flow and disposition of inventory through the repair loop and back into usable stock. CSM products are ondemand e-commerce solutions for service businesses; eResearch and Healthcare solutions help healthcare and higher education institutions improve response time and accuracy of approval processes by connecting research departments through administrative Extranets; and MDM solutions consolidate and manage distributed master product data within an enterprise. It also provides hosting, site administration, implementation, training, maintenance, and customer support services. Click Commerce’s solutions support the business processes of various industry segments, such as manufacturing, aerospace, defense, financial services, healthcare, and higher education fields. The company was founded by Michael W. Ferro, Jr. It was incorporated in 1996 as Click Interactive, Inc. and changed its name to Click Commerce, Inc. in 1999. Click Commerce is headquartered in Chicago, Illinois. As of October 25, 2006, Click Commerce Inc. is a subsidiary of Illinois Tool Works Inc.