Vicorp makes it easy for organisations to cost-effectively deliver superior self-service experiences over the phone. We provide flexible and measurable solutions tailored to our customers’ brands and backed by our investment in leading experts and technology.

Vicorp has years of experience providing speech self-service solutions to large organisations around the world. We work with carefully selected business and technology partners to deliver services to customers in a range of different sectors including telecommunications, financial services, media and retail.

Our success has come in large part from our flexibility and quality of work. For example, Vicorp's customers benefit from our open standards approach, as they are offered real control over how they design, build and run their voice services. Additionally customers may choose from a range of services from basic advice and use of our service creation and execution environment software (SCEE), right through to tailored voice applications and the ultimate voice self-service solution. We value the relationship with our customers and look for ways of bringing continuous improvement and innovation to their services.

Vicorp is committed to working closely with our customers to thoroughly understand all aspects of their callers’ needs, business challenges and brand identity. We help establish a sound business case based on quality of service, customer retention and cost of delivery.