Tripolis Solutions, which was founded in 1997, was one of the first European e-mail service providers (ESP) to develop technical solutions to facilitate e-mail marketing and e-mail publishing. Through the implementation of these solutions, Tripolis is and has been able to assist customers with sourcing, maintaining and expanding their client base. One of the solutions offered by Tripolis is Tripolis Dialogue which is a multi-channel communication solution delivered in SaaS (Software as a Service) format. Users need nothing more than a browser to create e-mail newsletters, send SMS messages and execute integrated multi-channel, multi-step campaigns. Tripolis Dialogue has extensive integration capabilities whereby through web-services it is possible to adapt it to work with any other existing application or be linked to an existing in-house datawarehouse system. The Tripolis range of solutions are delivered and implemented through a network of value-added resellers.