Avaya, Inc. provides communication systems, applications, and services worldwide. Its Global Communications Solutions segment provides Internet protocol (IP) telephony offerings, such as Communication Manager, a voice application software; media servers; media gateways; Session Initiation Protocol enablement services solution; and a suite of management tools to support voice and data network infrastructures. It also provides contact center products that include software and hardware systems and software applications for customer contact centers, as well as Avaya Customer Interaction Suite that offers call routing alternatives; modular messaging, multimedia conferencing, video, Avaya communications portal, soft clients technology, and application enablement server platform that supports virtual teams, as well as IP Softphone with instant messaging, video, voice mail, and ‘click to call’ capabilities; IP and traditional TDM telephones, and in-building wireless devices; Avaya Extension to Cellular solution; Avaya one-X Deskphone; and IP telephony solutions and traditional voice systems. The company’s Avaya Global Services segment offers various services, including business communications strategy development and planning, applications design and integration, migrating to IP, securing communications networks and ensuring continuity, communications support and network monitoring, and managing business communications solutions. The company serves enterprises in the financial, manufacturing, media and communications, professional services, health care, education, and governmental sectors. It has strategic alliances with Extreme Networks, Inc.; International Business Machines Inc.; Juniper Networks, Inc.; Microsoft Corporation; Meru Networks, Inc.; Samsung Electronics Co., Ltd.; and SAP America, Inc., as well as strategic collaboration with Nokia Corp. The company was incorporated in 2000 and is headquartered in Basking Ridge, New Jersey. As of October 26, 2007, Avaya Inc. was taken private.