This is the limited version of the TechTeam Global company profile: Join LinkedIn or Sign In to see more information.
IT'S OUR BUSINESS TO SUPPORT YOUR BUSINESS
TechTeam brings a focused set of technical support and IT outsourcing services to the task, built on a foundation of global reach, agility and responsiveness, excellence in delivery, and deep experience.
Our company focus is on supporting technology users and distributed IT infrastructures with a keen understanding of the importance of IT in the success of today’s businesses.
We Deliver:
* increased satisfaction levels
* increased productivity
* reduced cost
* continuous improvement
...and ultimately, improved business process execution.
Specific Services
* IT Outsourcing Services - Innovative IT infrastructure outsourcing supports your end users, around the clock, around the world.
* Technical Support Business Process Outsourcing - Help desk customer support for clients as they use your IT products and services, in more than 30 languages.
* Specialized Solution Support - In-depth IT support for:
* Professional Services - In our work supporting outsourcing global clients, we’ve developed best practice capabilities; let us share them with you.
Global Service Delivery Model
TechTeam leverages a ‘global factory’ approach to provide consistently high quality IT service in a cost effective manner in 32 languages from 19 delivery centers in North America, Western and Eastern Europe, and the Asia-Pacific region. With this capability, we are able to provide flexible options for onshore, near-shore and offshore delivery based on your needs. Our global IT outsourcing services bring standard processes and tools based on best practices from the industry and our extensive experience, balanced with the unique needs of our individual customers. Our global standards include:
* ITIL-based processes
* Lean Six Sigma for continuous improvement
* ISO 9001:2000 certification (moving to ISO 9001:2008)
* CA IT service management tools
Specialties
IT outsourcing,
technical support outsourcing,
IT support services,
IT support service,
help desk outsourcing,
help desk services,
global help desk service,
ITIL consulting,
ITIL training,
CA implementations,
eClinical support,
software outsourcing
Your Connections to TechTeam Global
Popular Profiles at TechTeam Global
New Hires and Recent Promotions at TechTeam Global
-
Keith Conklin, Director, Global Accounts
was Global Client Services Manager - this month
-
Christer Hedlund, Director, Client Service Management, Nordic
was Service Delivery Manager EMEA - this month
-
was EMEA HR Project Manager - 2 months ago
-
was Associate Program Manager - 2 months ago
-
Jens Lange, Client Service Manager
was Senior Program Manager - 6 months ago
Last edited by CEO at TechTeam Akela
27335 West 11 Mile Road
Southfield, MI
48033
United States
Phone: 248-357-2866
Secondary Phone: 800-522-4451
Fax: 248-357-2570
| Top Schools |
| Academia de Studii Economice din Bucuresti | 5% |
| Universitatea din Bucuresti | 5% |
| Wayne St. Univ. | 3% |
|
Estimated based on LinkedIn Data
Career path for TechTeam Global employees
TechTeam Global employees are most connected to
In partnership with 
Send feedback on BusinessWeek/CapIQ content to linkedinissues@capitaliq.com. Copyright © 2009 Capital IQ.
This LinkedIn Company Profile was created by LinkedIn and is about TechTeam Global. This page is not endorsed by or affiliated with TechTeam Global. For questions regarding LinkedIn Company Profiles, contact us.
Interactive Data Quotes delayed 15 minutes for NASDAQ. 20 minutes for NYSE and AMEX. Market Data provided by Interactive Data. Terms & Conditions. Powered and implemented by Interactive Data Managed Solutions