Sykes

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Sykes Enterprises, Incorporated provides outsourced customer contact management solutions and services in the business process outsourcing arena. Its solutions include customer assistance, healthcare and roadside assistance, technical support, and product sales. The company also provides various enterprise support services comprising technical staffing and outsourced corporate help desk services, as well as offers fulfillment services, including multilingual sales order processing through the Internet and phone, inventory control, product delivery, and product returns handling. Sykes Enterprises provides its services to medium sized businesses and public institutions primarily in the communications, technology/consumer, financial services, healthcare, transportation, and leisure industries. It operates in the United States, Canada, Europe, Latin America, Asia, and Africa. The company was founded in 1977 and is headquartered in Tampa, Florida.

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New Hires and Recent Promotions at Sykes

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  • Chris Burchard, Regional Director, US Operations

    was Assistant Vice President at Indymac Bank - 2 months ago

  • Michaud Ray, Director, Global Operations

    was VP, Customer Experience at Allconnect - 3 months ago

  • Derek Sansome, Director, Pan EMEA Strategic Accounts

    was Client Partner at TeleTech - last month

  • Larry Lindquist, MBA, SPHR, Human Resources Manager

    was Director of Human Resources at Natural Retail Group - last month

  • Alex McGuire, Senior Manager - Global Account Operations

    was Operations Manager at The Home Depot - last month

  • Tim Peters, Regional Director, US Operations

    was Director, US Operations - this month

  • Chris Melton, Site Director, Perry County Kentucky

    was Site Director - 2 months ago

  • Linda Pools, Director, Strategic Accounts

    was Senior Account Manager - 2 months ago

  • Alan Ronquillo, Senior Account Manager

    was Account Manager - this month

  • Star King, VP, US Operations

    was VP US Operatins - 5 months ago

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Key Statistics about Sykes

Sykes Headquarters Address
400 North Ashley Drive
Tampa, FL 33602
United States
Phone: 813-274-1000
Secondary Phone: 800-867-9537
Fax: 813-273-0148
IndustryOutsourcing/Offshoring
TypePublic Company
StatusOperating
Company Size 10,001 or more employees
2006 Revenue $574 mil (16%)
Founded1977
Websitehttp://www.sykes.com
More Sykes info »
Common Job Titles
Account Manager5%
Customer Service Representative5%
Supervisor4%
Team Manager4%
Manager3%
Top Schools
Univ. of the Philippines4%
De La Salle Univ.4%
Univ. of San Carlos3%
Univ. of Santo Tomas3%
Universidad Nacional de Córdoba2%
Median Age30 years
Gender
Male59%
Female41%
Estimated based on LinkedIn Data

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