StarTek, Inc., together with its subsidiaries, provides business process outsourcing services to the communications industry in the United States and Canada. It offers customer care services, including management of customer acquisition, service activation, renewals, account inquiries, complaint resolutions, product information, and billing support. The company’s services also include sales support, such as cross-selling and up-selling its clients’ products; order processing services, including order management and technical sales support for communications services, such as wireline, wireless, data, and customer premise equipment; and accounts receivable management, which include billing, credit card support, and first party collections. In addition, StarTek provides other industry-specific processes, including technical support, number portability, and directory management. Further, it owns a portfolio of vertical market internet Web sites, which include airlines.com, wedding.com, wholesale.com, electronics.com, doctors.com, and hospitals.com. The company was founded in 1987 and is headquartered in Denver, Colorado.
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