Staffware plc operates as a business process management specialist that serves customer organizations within the banking, insurance, telecommunications, utilities, general commercial, manufacturing, and government sectors in 16 countries. It operates in people-to-people, people-to-application, and application-to-application interactions that make up business processes. The Staffware Process Suite provides a set of tools to create, transform, and streamline the internal and external processes and tasks of an organization. It enables the creation of an independent process layer that separates process from the application logic, facilitating development and change to an organization’s processes. Staffware's Professional Services Division provides a range of consulting services and professional services needed to implement Staffware as a business process solution. The Staffware customer support services group offers service that meets its customers’ business and technical requirements.