Sputnik Labs operates as a customer relationship management services provider in Russia. It provides various customer relationship management services, including consulting, implementation, user adoption, loyalty programs, and training services. Sputnik Labs offers its solutions based on Siebel, Saleslogix, and Microsoft Dynamics CRM. The company serves the automotive, communications, consumer goods, distribution, institutional finance, retail finance, high technology, information technology, industrial manufacturing, insurance, pharmaceutical, public sector, retail, transportation, and travel industries. Sputnik Labs was founded in 2001 and is based in Moscow, Russia. As of January 22, 2008, Sputnik Labs is a subsidiary of Technoserve A/S .