Sitel

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SITEL Corp. offers outsourced customer support services. The company provides industry solutions that enable organizations to manage and optimize customer relationships across multiple touch points, including telephone, Internet, field, and retail and other distribution channels. It offers customer care services, which include repeat purchases, up-sell/cross-sell, billing information, issue resolution, account change, reservations, loyalty clubs, investor inquiries, and warranty calls. The company provides customer acquisition services, such as inbound and outbound sales, order taking, lead generation, DRTV/bureau, product information, subscription renewals, and database management. It offers technical support services, including troubleshooting, hardware/software support, Internet support, PC/server support, corporate helpdesk, and warranty and post warranty. SITEL Corp. provides risk management services, such as pre charge-off, post charge-off, early fraud, credit activation, property recovery, skip tracing, and disaster prevention and recovery. The company also offers back-office processing services, such as order and payment processing, e-commerce, catalog, and rebate processing activities. It serves automotive, consumer products, energy and utilities, financial services, government, insurance, Internet service providers, media services, technology, telecommunications and wireless, and travel and tourism industries. SITEL Corp. has locations in Argentina, France, North America, Australia, Germany, Norway, Austria, India, Panama, Belgium, Ireland, the Philippines, Brazil, Italy, Poland, Portugal, Chile, Morocco, Singapore, Colombia, Spain, Denmark, the Netherlands, Sweden, Finland, the United Kingdom, and New Zealand. The company was founded in 1985 and is based in Nashville, Tenessee with an additional address in Omaha, Nebraska. As of January 30, 2007, SITEL Corp. is a subsidiary of ClientLogic Corp.

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New Hires and Recent Promotions at Sitel

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  • Karen Gardner, Advisor

    was Editor/Journalist at De Persgroep - 2 months ago

  • Mike Patterson, Vice President, Continuous Improvement

    was Vice President, Service Operations at Coventry Health Care - 3 months ago

  • Don Runyan, VP Operations

    was VP Operations at Convergys - last month

  • Boyd Blanton, Director, Account Operations

    was Manager, Command Center at Circuit City - last month

  • Ingrid Cobben, Advisor CCR

    was Stagiaire Junior Communication Advisor at Nuon Heat - 4 months ago

  • Rod Leach, Senior Vice President - Operations

    was SVP - Operations - 2 months ago

  • Safir Adeni, Ceo & Md

    was CEO - 3 months ago

  • Eric Blassberg, Global Chief Information Officer

    was Chief Global Information Officer - 3 months ago

  • Chad Carlson, Executive Vice President, Global Operations

    was Chief Operating Officer, Americas & APAC - 4 months ago

  • Lisa Weaver, Regional CFO, North America at Sitel

    was Vice President Financial Planning & Analysis - 4 months ago

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Stock Information about Sitel

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