SITEL Corp. offers outsourced customer support services. The company provides industry solutions that enable organizations to manage and optimize customer relationships across multiple touch points, including telephone, Internet, field, and retail and other distribution channels. It offers customer care services, which include repeat purchases, up-sell/cross-sell, billing information, issue resolution, account change, reservations, loyalty clubs, investor inquiries, and warranty calls. The company provides customer acquisition services, such as inbound and outbound sales, order taking, lead generation, DRTV/bureau, product information, subscription renewals, and database management. It offers technical support services, including troubleshooting, hardware/software support, Internet support, PC/server support, corporate helpdesk, and warranty and post warranty. SITEL Corp. provides risk management services, such as pre charge-off, post charge-off, early fraud, credit activation, property recovery, skip tracing, and disaster prevention and recovery. The company also offers back-office processing services, such as order and payment processing, e-commerce, catalog, and rebate processing activities. It serves automotive, consumer products, energy and utilities, financial services, government, insurance, Internet service providers, media services, technology, telecommunications and wireless, and travel and tourism industries. SITEL Corp. has locations in Argentina, France, North America, Australia, Germany, Norway, Austria, India, Panama, Belgium, Ireland, the Philippines, Brazil, Italy, Poland, Portugal, Chile, Morocco, Singapore, Colombia, Spain, Denmark, the Netherlands, Sweden, Finland, the United Kingdom, and New Zealand. The company was founded in 1985 and is based in Nashville, Tenessee with an additional address in Omaha, Nebraska. As of January 30, 2007, SITEL Corp. is a subsidiary of ClientLogic Corp.