Silverline Technologies, Ltd. provides information technology services in India and North America. Its customer interaction solutions include customer relationship solutions, customer acquisition, customer service, debt collection, loyalty solutions, data entry, customer retention and reacquisition, data and lead qualification/verification, quality monitoring, and DNC monitoring solutions. The company’s technical support services comprise help desk support, onsite technical services, business continuity, and ITIL process consulting services, as well as software on software-as-a-service model that features incident management, workflow management, and configuration management. Its information technology consulting services include software development and maintenance, systems integration, product lifecycle management, and technology service management solutions. The company also offers back-office data processing and analysis services, including accounts payable management, receivables management, order processing, inventory management, financial reporting, cash flow management, general ledger maintenance, bank statement reconciliation, fixed assets management, and audit service to finance and accounting sectors; tax return filing; and legal support solutions, human resources, payroll services, payroll processing, document scanning, processing, indexing, and data entry and records management to legal, human resource, and document management sectors. In addition, it provides market entry services to international companies in the areas of business service management and technical service management; product lifecycle management; finance and accounting, legal, and insurance back-office; information technology solutions; and animation, media, and entertainment. Further, Silverline Technologies operates animation studio, as well as provides animation production and post production services. The company was founded in 1992 and is based in Mumbai, India.