ServiceCentral Technologies, Inc. supplies software solutions for service chain management. Its software solutions help clients to manage end-to-end service and repair processes, maintain subscriber equipment, schedule service calls, and dispatch technicians for installations or service work. The company’s products include ServiceManager software, a suite of tools for work force management and field service operations; Return & Repair modules to manage and track the flow of clients’ products through their service chain process; WarrantyManager that eliminates manual warranty processes by collecting required information at the time of repair and automatically generates claim forms - paper or electronic; and DigitalService, a solution for product support in the digital home that includes technology for the installation, monitoring, and support of smart products and services. It also offers service chain assessment, service chain analysis, project management, product development, system configuration and installation, application training, and customer support services. The company serves telecommunications, computer hardware and networking, cable, cellular/wireless, satellite service, consumer electronics, industrial gases, and healthcare industries. It has distributors in Europe, Latin America, and the Asia Pacific. The company was founded in 1991 and is headquartered in Atlanta, Georgia.