Around the world, people are experiencing a quality of service that makes a difference to their lives. Expectations are met and often surpassed because Serco enables those delivering the service to give their best. Serco is a service company and has been delivering essential public services for more than 40 years.

More than 60,000 employees deliver mission-critical services to government and private clients in over 30 countries.

We aim to build long term relationships by bringing innovation, organisational change and assured service delivery and so help our clients achieve their ambitions.

Customer focus is a quality that distinguishes Serco service not only on the kilometre-long Ghan train, one of three trans-continental services we own and operate in Australia, but also, the other side of the world, on London’s acclaimed Docklands Light Railway.

What is true in transport is also a hallmark of the services we provide in local government, home affairs, defence, science, health, education and the private sector.

We manage our organisation through a simple and efficient organisation, strong and capable leaders and an effective governance framework.