RMH Teleservices, Inc. provides outsourced customer relationship management services. Its services are classified as inbound and outbound services. The company’s inbound services include customer service and technical support programs, as well as acquisition and retention services. Its outbound services consist of customer acquisition, such as direct sales services, order processing, product inquiry and lead generation, and appointment setting, as well as customer retention services that include conducting satisfaction assessments to ascertain customer opinions regarding the quality of client’s product and interacting with the clients’ customers. As of December 31, 2003, RMH Teleservices operated five customer interaction centers in the United States, eight in Canada, and one in the Philippines. The company was founded in 1983 and is headquartered in Newtown Square, Pennsylvania. RMH Teleservices, Inc. became a wholly owned subsidiary of RMH Teleservices, Inc. in April 2004.