RightNow is a provider of on demand customer relationship management (CRM) solutions that help consumer-centric organizations deliver a great customer experience. Founded in 1997, RightNow is headquartered in Bozeman, Montana, employs more than 700 people, and serves over 1,900 organizations worldwide. Customers are the most important part of any business. Our approach to CRM helps our clients make life easier for their customers—by providing knowledge where and when they need it. This drives consumer loyalty, and incredible operating efficiencies. We give you the tools to stay informed and in front of your customers and business around the clock. While most CRM providers focus on back-end efficiency, we are customer-centric in everything we do. Our focus is on creating great customer experiences. Recently four RightNow clients earned Gartner & 1to1 awards for enterprise CRM and customer service. Overstock.com won the Users’ Choice award for most effective customer initiative; Marktplaats.nl, eHarmony and Nikon were recognized for success with customer-based business strategies with resulting business impact.