On March 6, 2006 Quintus Corporation went out of business as per its Chapter 11 bankruptcy case. In April 2001, Qunitus Corporation sold substantially all of its assets to Avaya, Inc. Quintus Corporation provided a comprehensive e-Customer Relationship Management solution to manage customer interactions, such as customer orders, inquiries, and service requests; and deliver consistent customer service across multiple communication channels, including the Internet, email, and the telephone. Its eContact software suite included applications that addressed the needs of customer service representatives and agents in sales and service, consumer relations, technical support and human resources centers, and a routing engine to manage customer interactions. The company was founded in 1984.