Pilot Software, Inc. provides operational performance management solutions for commercial and public sector organizations internationally. Its commercial solutions for call centers and Web channels help commercial organizations to deliver results by aligning organizational units, operational processes, and individuals with overall objectives. The company’s public sector solutions enable federal, state, local, and education and non-profit organizations to make the shift to reinvented government by aligning their goals, initiatives, and measures. Its products include PilotWorks, an operational performance management solution to address both the needs of the organization and the individual user by providing structure and consistency to the regularly-scheduled operational review process; Pilot BusinessAnalyzer, a business intelligence solution that is suited for organizations looking to make informed decisions based on historical performance; and Pilot Suite, which provides companies with a package to help transform reams of corporate data into profitable decisions. The company also offers services, such as customer support, educational services, and professional implementation services. It serves the public sector, consumer brands, financial services and insurance, food and beverage, healthcare, Internet services, manufacturing, media and telecommunications, retail, transportation, utilities, and technology, software, and services industries. The company was founded in 2002 and is headquartered in Mountain View, California. As of February 14, 2007, Pilot Software, Inc. operates as a subsidiary of SAP AG.