Miratech, Ltd. operates as an information technology (IT) service and consulting company in Ukraine. It offers consulting services, which include development of client-oriented strategies and recommendations for customer relationship management; business processes modeling and optimization, including development of requirements for information systems, such as CRM systems and contact centers; creation of CRM solutions; and front office re-engineering services that include CRM systems and contact centers implementation, and staff training. The company also provides software engineering services that include software development, application maintenance, product localization, applications integration, and reengineering and reverse engineering services, as well as software migration to another platform. In addition, it offers setting up and maintaining managed offshore facilities services; managed IT services, including systems administration, network management, and technical support services; business process value chain optimization and automation services, such as data capture, data entry, and data processing services; and outsourcing services. Further, the company provides project services for banking, telecommunication, insurance, healthcare, government, education, trade, transport, entertainment, and science markets. It serves software houses, telecommunications companies, banks, trading companies, and government institutions in Europe and North America. Miratech operates in London, the United Kingdom; Atlanta, the United States; and Kharkiv and Odesa, Ukraine. The company was founded in 1989 and is based in Kiev, Ukraine. As of September 12, 2007, Miratech Ltd. is a subsidiary of EDB Business Partner ASA.