Micromuse, Inc. engages in the development, marketing, and support of software solutions for business and service assurance. The company’s Netcool product suite collects, consolidates, analyzes, and displays the information technology infrastructures availability, performance, security, and business data. Its software solutions offer management capabilities in the areas of business service management, network and consolidated operations management, security information management, performance management, and Internet protocol convergence. Micromuse’s software solutions enable fault management and service assurance for monitoring and management of multiple elements underlying an information technology infrastructure, including network devices, and computing systems and applications. It serves enterprise, government, and service provider customers, such as finance, insurance, government, manufacturing, telecommunications carriers, mobile service providers, Internet service providers, and broadband service providers. The company’s products are marketed and distributed through sales force, original equipment manufacturers, value-added resellers, and systems integrators with offices in the United States, Australia, Austria, Brazil, China, France, Germany, India, Italy, Japan, the Netherlands, Poland, Singapore, Spain, and the United Kingdom. It has strategic partnerships with Accenture, Cisco Systems, Alcatel, IBM Global Services, Siemens, Marconi, Motorola, Ericsson, Nortel, Huawei, and Sun Microsystems for the implementation of Netcool solutions that address the changing business, operational, and regulatory needs of the customers. Micromuse was founded in 1989 and is headquartered in San Francisco, California. As of February 15, 2006, Micromuse Inc. is a subsidiary of International Business Machines Corp.