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KANA Software is a leader in innovative customer service solutions. Our solutions allow companies to deliver consistent service across all channels, including email, chat, call centers, and Web self-service. This gives customers the freedom to choose the service they want, how and when they want it.
Our clients report double-digit increases in customer satisfaction, while reducing call volumes by an average of 20%. At KANA, our solutions are winning industry awards and are being used by hundreds of companies worldwide, including approximately half of the Fortune 50.
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Last edited by Director, Product Marketing at KANA Software
181 Constitution drive
Menlo Park, CA
94025
United States
Phone: 650-614-8300
Fax: 650-614-8301
| Headquarters | San Francisco Bay Area |
|---|
| Industry | Computer Software |
|---|
| Type | Public Company |
|---|
| Status | Operating |
|---|
| Company Size |
250 employees
|
|---|
| 2006 Revenue |
$54
mil
(25%)
|
|---|
| Founded | 1996 |
|---|
| Website | http://www.kana.com |
|---|
| Top Schools |
| San Jose St. Univ. | 4% |
| Univ. of California, Berkeley | 3% |
| Montana St. Univ.-Bozeman | 3% |
|
Estimated based on LinkedIn Data
Career path for KANA Software employees
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