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Jacada unified desktop and process optimization solutions help companies reduce the cost of their call center operations and provide a complete return on investment within 12 months of deployment. We are a company with specific expertise in customer service business problems in the call center. We have a total solution, comprised of a customer engagement methodology, products and expertise, to help companies improve the efficiency and effectiveness of their call center operations.
Specialties
call center,
contact center,
customer experience,
customer loyalty,
customer retention,
customer service,
desktop automation,
in-call intelligence,
process optimization,
productivity improvement,
software,
unified desktop,
unified view of customer
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Last edited by Manager, Web Services at Jacada Inc.
Jacada Inc.
400 Perimeter Center Terrace, Suite 100
Atlanta, GA
30346
United States
Phone: 770-352-1300
Fax: 770-352-1313
| Top Schools |
| Georgia Inst. of Tech. | 6% |
| Universitat Ben Gurion Ba-Negev | 5% |
| Tel Aviv Univ. | 5% |
| The Univ. of Georgia | 5% |
| Bar-Ilan Univ. | 4% |
|
Estimated based on LinkedIn Data
Career path for Jacada employees
Jacada Blog
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November 10, 2009
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October 28, 2009
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October 20, 2009
