IT Masters SA was acquired by BMC Software, Inc. on March 25, 2003. IT Masters SA provides enterprise management solutions in the United States of America and Europe. The company offers products, training, integration, and professional services in the areas of enterprise management, including network, systems, database, application management, help desk, assets, and change management. Its products include MasterCell, an adaptive service management solution that delivers event management through cellular architecture; and MasterAR Suite, a suite of productivity tools that are integrated into the remedy action request system. The company was founded in 1995 and is headquartered in Walferdange, Luxembourg with additional office in Europe and the United States.