InService America, Inc., a contact management company, provides call center solutions in the United States and Canada. The company offers inbound call center solutions, outbound call programs, Web and e-commerce development, fulfillment, and marketing services. Its multi-channel solutions include product sales and management, special events and registration, fundraising, and dealer locator applications; outbound projects for lead generation campaigns, lapsed constituent reactivation, current constituent cultivation, and membership renewals; and thank you calls to high end partners. The company also offers packaged Web-solutions, voice broadcasting, letter fulfillment, pick and pack fulfillment database management, Internet e-service, and data entry, as well as 119com, an emergency communication program. It serves non-profit, faith-based, health, insurance, legal, commercial, and political companies. The company was founded in 1993 and is based in Forest, Virginia.