Indicative Software, Inc., a software company, offers service delivery optimization solutions. It offers context, visualization, and performance monitoring of the service delivery chain, such as network, systems, applications, database, storage, security, customers, and partners. The company’s solutions include business service management, a real-time business process monitoring across technologies and the value chain inside and outside the enterprise that includes key performance indicator monitoring, business dashboards by role, and specific capabilities for supporting six sigma initiatives; and service level management, which models and measures quality of services for user community across the service delivery chain, such as remote locations, offices, and multi-domain data centers. Its solutions also include application performance management that monitors end-to-end application performance relative to real user experience and the underlying infrastructure health inside and outside the firewall; and infrastructure performance management, which manages technology domains from the cohesive architecture with out-of-the-box functionality that speeds implementation and minimizes administrative overhead. The company serves customers in the healthcare, financial services, government, manufacturing, and media sectors in the United States, Canada, Europe, and internationally. Its products are sold directly from the company in the U.S. and through its global network of resellers in the U.S. and internationally. The company was incorporated in 2003 and is based in Fort Collins, Colorado with additional offices in Surrey, England; and Irving, Texas.