FTS (LSE: FTS), formerly Formula Telecom Solutions, Ltd., is a leading provider of billing, CRM and policy management solutions for communications, content and service providers. By analyzing events from a business standpoint rather than just billing them, FTS allows providers to better understand their customer base and leverage business value from every event and interaction. FTS deploys its full range of end-to-end, stand-alone and add-on solutions to customers in over 40 countries and has implemented solutions in wireless, wireline, cable, content and broadband markets including multiple cross-network installations. Serving the evolving needs of both traditional and next generation service providers, the company’s operations comprise four international R&D locations and strategically-located sales support offices worldwide.
FTS' products include Leap Billing, an end-to-end business control, billing, and customer care solution to handle straightforward or multi-play transaction; Leap RevChain billing, commerce, interact, care, and Internet integration architecture; Leap CRM, a BPM based solution to support the business processes of communications service providers; Leap Business Control Engine, a network layer business management engine that enables operators to adapt network or service behavior in response to customer interaction; and Leap Business Control and Charging Function, which provides real-time capture, analysis, and response to interactions with customers. Formula Telecom Solutions also offers outsourcing services, including billing and OSS processes; professional services; and integrated call center solutions. The company was founded in 1997 and is headquartered in Herzliya, Israel.