FTD Group, Inc. provides floral and specialty gift products and services to consumers and retail florists, as well as other retail locations in the U.S., Canada, the U.K., and the Republic of Ireland. The company operates in three segments: Consumer, Florist, and International. The Consumer segment is an Internet and telephone marketer of flowers and specialty gift items to consumers, operating in the United States and Canada, primarily through the Web site ftd.com and the 1-800-SEND-FTD toll-free telephone number. It offers floral arrangements and specialty gift items, including boxed flowers, plants, gourmet food gifts, holiday gifts, bath and beauty products, jewelry, wine and gift baskets, dried flowers, and stuffed animals. The Florist segment provides various products and services to FTD members, including access to the FTD brand and the Mercury Man logo, supported by various advertising campaigns; order clearinghouse services; a quarterly directory publication of FTD members; credit card processing services; e-commerce Web site development and maintenance; online advertising tools; a 24-hour telephone answering and order-taking service; floral selections guide; and a counter display published by FTD, featuring FTD products for various occasions, as well as offers its members to electronically transmit orders and send messages to other FTD members. It also sells software and hardware for transmitting and receiving orders, as well as software and hardware that provide back-end systems to manage a member’s business. In addition, this segment provides FTD-branded and non-branded hard goods and cut flowers, as well as packaging, promotional products, and other floral-related supplies. The International segment markets floral products and specialty gifts direct to consumers in the United Kingdom and the Republic of Ireland through the Web site interflora.co.uk and a toll-free telephone number. The company was founded in 1994 and is based in Downers Grove, Illinois.