As of January 4, 2006, Edify Corporation was acquired by Intervoice Inc. Edify Corporation develops customer interaction solutions for customer contact channels. The company’s product, Edify 8, is a multi channel platform, including CRM applications and infrastructure components that automate, assist, and analyze customer interaction across touch-points and for modes of communication, including voice, wireless, and Web self-service, email and multi media contact centers. It operates through its international sales and support offices in London, Rome, Tokyo, Hong Kong, and Sydney. Edify's customers include companies operating in the telecommunications, retail, travel, financial, and e-commerce markets. The company was founded in 1989 and is headquartered at Santa Clara, California.