The satisfaction of our customers is at the heart of all our activities. Commerzbank is unreservedly committed to customer satisfaction, and it is by this criterion that our success is measured.

We are a reliable partner and an effective provider of financial services to private customers. We are the best bank from the point of view of German SMEs, and as such we successfully support our customers’ business activities – here in Germany and worldwide.

With the merging of Dresdner Bank into Commerzbank in May 2009, a new leading bank is formed: the new Commerzbank is building on its strengths as a relationship bank for private and corporate customers in Germany, as a strong universal bank with many years of effective and comprehensive experience built up by two long-established institutions.

In Germany, our customers benefit from a comprehensive network of branches with personalised advisory and other services. Commerzbank has a direct global presence in the key business and financial centres. In addition we co-operate with several thousand correspondence banks all over the world.